Help centre

Support for MBF Tech Apps.

Find quick answers for SafarMate and HinduYatra or contact us for direct assistance.

Location is not updating

Confirm that location permission is enabled for the app, device location services are active and the app is allowed to use precise location. You may also select a location manually when that option is available.

Map or nearby places look incorrect

Nearby results depend on your selected location, internet connection and third-party place data. Refresh the map and verify that the correct location is selected before reporting an issue.

Notifications are not appearing

Check Android notification permission, battery optimization settings and any reminder settings inside the app. Some phone manufacturers restrict background activity unless the app is excluded from battery saving.

Privacy or data request

Use the Privacy Centre to open the correct policy for the website, SafarMate or HinduYatra. For removal instructions, see Data Deletion.

Still need help?

Send the app name, your phone model, Android version and a clear description of the issue. Screenshots are helpful.

Contact support